Frequently Asked Questions

What ages do you welcome

We welcome children aged six months to seven years. Contact us to discuss the care available for your child’s age and the days you need.

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Can I use funded hours

Yes, we accept early years funding for eligible children. Funded sessions can be booked without additional private hours. Please see Fees & Funding or contact us to discuss eligibility and available sessions.

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Do I have to book full days

Talk to us about the hours you need. We offer flexible arrangements within our opening hours, subject to availability. Our minimum booking is six hours per week across at least two days.

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Can I book extra childcare occasionally

Yes, we offer additional ad-hoc care where space and staffing allow. Please contact us before the session so we can confirm availability.

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How will you help my child settle

We will talk with you about your child’s routines, interests and comfort needs, and agree their settling arrangements before they begin. Tell us what helps them feel secure and any concerns you would like us to understand.

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Can I bring food nappies and wipes

Yes. You can provide a suitable packed lunch, nappies and wipes rather than choosing nursery-supplied options. We will discuss dietary needs and any food safety requirements with you.

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What if my child needs additional support

Please talk to us about your child’s needs. We will explore how we can support them, work with relevant professionals where appropriate and discuss possible routes to additional support.

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Can I visit before deciding

Absolutely. Request a visit to see the setting, meet the team and ask your questions. We will contact you to agree a time.